How to Port Your Existing Mobile Number to Jio



Reliance Jio has already emerged as one of the vital biggest telecom operators in India — with nationwide 4G VoLTE connectivity. The operator sells competitive prepaid and postpaid plans to draw customers. It also offers benefits including Disney+ Hotstar VIP access and complimentary subscription to Jio apps. Additionally, Jio provides benefits such as packs for in-flight connectivity and long-validity packs specifically for prepaid customers.

Jio permits you to port your mobile number to both its prepaid and postpaid products and services and through online and offline channels. You want to retain your original address and identity proof handy. The proof could be your driving licence or any other legal address and identity document. Like other operators, Jio provides doorstep delivery of the new SIM card, though you also have the option to visit a nearby Jio Store or Jio Retailer with your mobile phone to receive porting done. You’ll be able to also use the MyJio app on your phone to book the delivery of the new SIM.

In this article, you can get a step by step guide on how to port your existing mobile number to Jio prepaid or postpaid service. The Mobile Number Portability (MNP) process takes up to 48 hours in case of an intra-circle port. On the other hand, if you are changing your telecom circle, it’s going to take up to four days. The porting process is expected to take 15 days for Jammu and Kashmir, Assam, and customers in North East India.

How to port your mobile number to Jio online

Just like other operators, Jio permits you to get the delivery of your new SIM card online whether you do not need to go out and visit a store. It’s better to retain your address and identity proof handy before beginning with the online procedure. Additionally it is important to spotlight that online booking of a Jio SIM is currently limited to postpaid connections, though you’ll ask the executive visiting your home to provide you with a prepaid SIM instead, after following the steps below. You’ll be able to get the steps to port to Jio through the MyJio app and via an offline channel in the next section.

Visit the Jio site and enter your full name and 10-digit mobile number.

Now, hit the Generate OTP button. This will send a six-digit one-time password (OTP) to your mobile number in the form of a text message.

You want to go into the number and validate the OTP by clicking on the Validate OTP button.

The site will now take you to a screen where you can be asked to supply your address details. It’s going to ask you to supply your locality, PIN code, flat/ house number, and landmark.

You’ll be able to now see a Confirm button that you want to click to submit your SIM delivery request.

A Jio executive will then call you to receive an appointment for the delivery of the new SIM. You want to ask them for the MNP facility on the call and generate a Unique Porting Code (UPC) from your mobile phone by sending an SMS message. Kind “Port” followed by your 10-digit mobile number and send it to 1900. The code you’re going to get in response is only legal for four days (30 days in case of Jammu and Kashmir). You’ll be able to wish to share that code along side your address and ID proof with the executive visiting your place.

How to port your mobile number to Jio the usage of MyJio app

Whether you do not need to use the Jio site and have the MyJio app already installed on your phone, you’ll book the delivery of the new SIM from the app as polite.

Go to the MyJio app and then tap Not a Jio user? option that appears at the behind of the screen. This will appear whether you’ve not logged in with a Jio number or have logged out. You’ll be able to now see a pop-up with an option Port-in to Jio. Tap that option. The app will now bring a form that will ask you to go into your full name and 10-digit mobile number. After you have entered the name and mobile number, tap the Generate OTP button. A form will now appear asking for your delivery location details, including your locality, pin code, and house number. Tap on the Confirm button after you’ve entered the location details.

Now, you can get a call from a Jio executive asking for your address to deliver the new SIM. You want to ask them for the MNP facility and specify if you want a Jio prepaid or postpaid connection.

How to port your mobile number to Jio offline

In case you do not need to proceed with the online steps or use the MyJio app, you’ll port your mobile number to Jio offline as polite.

Generate UPC by sending an SMS message “Port” followed by your mobile number to 1900. You’ll be able to get an SMS message from 1901 with the UPC code and its expiry date. Now, visit your nearest Jio Store or Jio Retailer with the UPC code and your address and identity proof.

You want to lucid all of your pending dues with your current operator in case you have a postpaid connection. In case of shifting from a prepaid connection, you will have to be aware that your balance may not be carried forward to Jio and will be forfeited once you port your number.

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