How to Switch From Vi (Vodafone Idea) Prepaid to Postpaid


Vi (Vodafone Idea) is likely one of the top players in the telecom landscape of India. The recent merger between Vodafone and Idea puts it in the third position in wireless subscriber market share, correct in the back of big wigs like Airtel and Jio. Vodafone offers both postpaid and prepaid services and products to its subscribers. Prepaid users wish to pay for data and calling services and products beforehand, whereas postpaid users get a invoice at the end of each and every month. Vi subscribers can switch from prepaid to postpaid whether they need to, with plans in the latter to be had from as little as Rs. 399.

For all those interested in switching from Vi (Vodafone Idea) prepaid to Vi postpaid, we have compiled a step by step guide on how to make the switch.

How to switch from Vi (Vodafone Idea) prepaid to postpaid

Before you begin the process, it is very important note that the company will issue a new postpaid SIM whether making a decision to switch. Verification can be done by a Vi representative who will visit you at your address. They’ll ask for ID and address proof and its best to retain your Aadhaar card able as polite. Vi informs the user of the time when the representative will come home to ensure your details and deliver the SIM. It is crucial that you be at home at the time selected.

Download the Vi app on your iOS or Android mobile. You’ll be able to download the app from Google Play or App Store.

Once downloaded, register on the app by the use of the OTP method. Your recharge plans, to be had balance, and all other details will show up on the app homepage.

Click on the Upgrade to Postpaid option from the main horizontal scroll menu correct below your account details on the home page.

Clicking on that option will then redirect you to the Vi website wherein you have to make a choice the Vi postpaid plan you wish to have to switch to. The most affordable one is priced at Rs. 399, followed by Rs. 499, and there’s even a Rs. 699 plan. All postpaid plans offer varied benefits. You’ll be able to see the entire Vi postpaid plans here.

Enter the pincode where you wish to have the new postpaid SIM to be delivered. Whether the SIM is deliverable to that pincode, then the company will ask for further details like your mobile number and if you wish to have to switch to a new number for postpaid or stick with your existing number. Choose on the option that you prefer

After that, the Vi app will ask for your address details for delivering the new SIM. Please practice caution while filling in this information. Be sure that you fill in the entire correct details as a Vi representative will come for verification to the same address.

Click on Get OTP to total order. An OTP will arrive on your phone. Punch in the OTP and click on Total My Order.

Once the phone number is verified through the OTP process, Vodafone sends a text message informing the user of the probable arrival of a Vi representative. The subscriber is beneficial to be at home at the time.

Vi informs that users will have to retain their Aadhar Card, Voter ID card, Driving Licence, and Passport handy for verification. The representative will visit the address filled in, verify your address and identity, click a live picture of you, and deliver your new Vi postpaid SIM.

After document verification, the transition will be done in a couple of hours. Vi paper money that it will have to take approximately 24-48 hours for the postpaid SIM to be activated.

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Tasneem Akolawala

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