PlayStation 5 users are experiencing a bug that prevents them from downloading sure games and apps. This bug is causing games and apps to receive stuck at ‘Queued for Download’ or in an error state, as per a outline. This appears to be happening when a product is first set to download. What’s even more frustrating than being unable to download a game is that the PS5 library shows that you own the game, but the PS5 Store says that you do not.
According to a outline by IGN citing users and its own staff members, PlayStation 5 has been hit by its first bug correct after launch. Users have reported that their games and apps are stuck at ‘Queued for Download’ or show a download error. This happens when an item is first set to download and, in this case, the Downloads menu doesn’t list anything. This prevents users from downloading the game or cancelling the game to take a look at and re-download.
The PS5 game library does show that you already own the game/ app, but the PS5 Store shows that you want to purchase it.
IGN mentions that a large number of user reports claim issues with the PS5 version of Call of Duty: Black Ops Bloodless War, though the PS4 version of the game downloads without any issues. Other users have reported issues with Godfall, Demon’s Souls, Spider-Man Remastered, Sackboy: A Big Adventure, and the Disney+ app.
Reportedly, users who got in touch with Activision regarding the Call of Duty: Black Ops Bloodless War issue were asked to factory reset their console and that constant the issue. But it would not be conceivable for all users to totally erase their PS5’s storage so that you can download these games. There appears to be no other fix in sight.
Gadgets 360 has reached out to Sony for clarity on this bug and will update this outline when we hear back.
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